Privacy Policy

This Privacy Policy explains how DBank Cambodia collects, uses, stores, and protects personal and financial information processed through the MicroLoan platform.

1. Information we collect

We collect account information, borrower identity information, loan and repayment records, device and log data, and support communications.

2. How we use data

Data is used to provide lending operations, enforce fraud and security controls, generate reports, support compliance obligations, and improve platform reliability.

3. Data sharing

We do not sell personal data. Data may be shared with authorized service providers, regulators, and legal authorities when required by law.

4. Security

We apply administrative, technical, and organizational safeguards including access controls, encryption in transit, logging, and tenant-based isolation controls.

5. Data retention

We retain data for as long as needed for service delivery, legal compliance, dispute resolution, and legitimate business purposes.

6. Your rights

Subject to applicable law, you may request access, correction, or deletion of personal data. Some data may be retained to satisfy legal obligations.

7. Contact

Privacy inquiries can be sent to privacy@dbankcambodia.com.